Cancellation policy
Last Updated: August 5, 2026
At FifthPlate, we offer subscription plans for healthy meals, functional beverages, wellness shots, desserts, and other wellness products. This Purchase Options Cancellation Policy explains how recurring subscriptions can be managed or cancelled.
1. Subscription Plans
When you purchase a subscription, you authorize FifthPlate to automatically charge your selected payment method according to the subscription plan you choose.
Subscription options may include:
- Weekly meal plans
- Bi-weekly meal plans
- Monthly meal plans
- Functional drink subscriptions
- Wellness shot subscriptions
- Other recurring wellness packages offered by FifthPlate
2. Automatic Renewal
All subscriptions automatically renew at the end of each billing cycle unless cancelled before the next renewal date.
Your payment method will be charged automatically using the payment details you provided during checkout.
3. Cancelling Your Subscription
You may cancel your subscription at any time.
To avoid being charged for the next billing cycle, your cancellation request must be submitted at least 24 hours before your next scheduled renewal or delivery.
You can cancel your subscription by:
- Logging into your FifthPlate customer account (if available), or
- Contacting our customer support team using the contact information below.
4. Changes to Your Subscription
Subject to availability, customers may request changes to their subscription, including:
- Delivery frequency
- Delivery address
- Scheduled delivery dates
- Meal preferences
- Pause or resume subscription
Requests should be made at least 24 hours before the next scheduled billing or delivery.
While we will make every reasonable effort to accommodate changes, requests received after order preparation has begun may not be possible.
5. Billing
Subscription charges are processed automatically at the beginning of each billing cycle.
By subscribing, you authorize FifthPlate to charge your selected payment method for recurring payments until your subscription is cancelled.
If a payment cannot be processed, we may:
- Retry the payment.
- Suspend future deliveries.
- Pause or cancel the subscription until payment is successfully completed.
6. Refunds
Because FifthPlate products are freshly prepared and perishable, subscription payments are generally non-refundable once the billing cycle has begun or food preparation has started.
If FifthPlate is unable to fulfill your subscription due to an error on our part, an appropriate refund, replacement, or store credit may be provided in accordance with our Refund Policy.
7. Failed Deliveries
If a scheduled subscription delivery cannot be completed because:
- the delivery address is incorrect,
- the customer is unavailable,
- or access to the delivery location is not possible,
the scheduled delivery may be considered fulfilled, and refunds may not be available for that delivery.
8. Our Right to Cancel
FifthPlate reserves the right to suspend or cancel any subscription if:
- Payment cannot be successfully processed.
- Fraudulent activity is suspected.
- These Terms or our policies are violated.
- A subscription cannot reasonably be fulfilled due to operational limitations.
Where applicable, any eligible refund will be processed in accordance with our Refund Policy.
9. Policy Updates
We may update this Purchase Options Cancellation Policy from time to time.
Any changes will be posted on this page with the updated revision date.
10. Contact Us
If you have any questions about your subscription or wish to cancel, pause, or modify your recurring order, please contact us:
FifthPlate
Website: https://www.fifthplate.in
Email: hello@fifthplate.in
Phone: +91 90633 12005
Address:
8-3-191/176/A
Vengal Rao Nagar
Sanjeeva Reddy Nagar
Hyderabad, Telangana โ 500038
India